Shipping and Delivery Policy
At Booksnets, operated by Zenithpulse Entertainment, we are dedicated to providing a convenient and reliable online book shopping experience. Throughout this policy, “we,” “us,” and “our” refer to Zenithpulse Entertainment, while “you,” “your,” and “user” refer to our valued customers. We aim to ensure that every book you order reaches you safely and within the expected delivery timeframe. This Shipping and Delivery Policy explains the terms and conditions governing the shipment of books purchased through our website. By placing an order, you agree to the conditions outlined in this policy.
Shipping Locations
We currently deliver books to all pin codes across India. At present, we do not provide shipping services outside India.
Processing Time
Book orders are generally processed within 1–2 business days from the date of order confirmation, excluding weekends and public holidays.
Once your order has been processed, you will receive a confirmation email containing the relevant order details.
Delivery Timeline
Our standard delivery period is approximately 3–8 business days, ensuring that your selected books reach your doorstep within a reasonable timeframe.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to an incorrect address, the recipient's unavailability, or refusal to accept the package, the shipment will be returned to our warehouse. Customers may request a re-delivery of their book orders.
Damaged or Lost Shipments
If your books arrive damaged, please contact our customer support team within 48 hours of receiving the package and provide photographic evidence of the damage.
If your shipment is lost during transit, we will arrange a replacement or initiate a refund after verifying the situation with our courier partner.
Contact Us
For any questions or concerns regarding the shipping and delivery of your book orders, please contact us at: zenithpulseentertainment@gmail.com.
Thank you for choosing Booksnets. We appreciate your trust and look forward to delivering your favourite books with care and reliability.